SUPPORT SERVICE

PT. FUJITSU INDONESIA (FID)
Product Support Service

For Technical Support Services request, please contact our call center:
Tel: +62 21 572 3455
Tel: Hotline: 0-800-1-Fujitsu (0-800-1-3854878)
E-mail: callcenter.fid@fujitsu.com
Website: www.fujitsu.com/id


Our Service Desk will answer your technical questions and service inquiries.
Please have the following information ready (as far as they apply) when you call us:

  • Product ID or serial number of your device
  • Operating system on the device
  • Description of failure
  • Changes of Hardware or Software configuration before malfunction of the system.


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Disclaimer

THE SITE AND ITS MATERIALS ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, FUJITSU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
FUJITSU DOES NOT WARRANT THE ACCURACY AND COMPLETENESS OF THE MATERIALS OR SERVICES PROVIDED AT THIS SITE.
FUJITSU ALSO DOES NOT WARRANT THAT ANY FUNCTIONS OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF AN IMPLIED WARRANTY SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU IN ALL CIRCUMSTANCES.

Attention

Make sure you have your Ticket ID and Passcode.

Check your Email if you don't know any of that, or contact our call center.

Warranty Information

You will be redirected to the page and get the warranty information displayed. For any further questions regarding warranty please contact FID Service Desk. Click button below to download warranty information